At Weblinkra.com, your satisfaction with our strategic link-building services is paramount. We are confident in our ability to deliver quality backlinks and comprehensive SEO strategies tailored to your needs. Our refund policy is designed to offer peace of mind and assurance in our services.
Comprehensive Order Assurance:
- We respect the importance of timely delivery. If we are unable to process your order within the agreed timeframe, we offer a full refund, acknowledging the value of your time and trust in our services.
Tier 1 Link Refill Guarantee:
- Tier 1 links are a cornerstone of our strategy. They come with a 15-day refill guarantee, ensuring that any link that drops within this period will be replaced with a link of equal or higher value.
- In the event that a Tier 1 link cannot be replaced within 30 days of notification, we will provide a full refund for the non-performing link.
Exclusions and Non-refundable Services:
- Our Tier 2 links and other auxiliary services are crafted to complement and amplify the impact of Tier 1 links. Due to their supportive nature, these services are non-refundable.
Initiating a Refund:
- If you believe you are entitled to a refund, please reach out to us via email. Provide us with your order number and a detailed account of the issue. Our team will assess your request diligently and guide you through the process.
Refund Evaluation and Processing:
- Our customer support team will evaluate refund requests on a case-by-case basis, considering the specifics of your situation. Upon approval, we will initiate the refund process, crediting your original payment method. Please allow for 5-10 business days for the transaction to be reflected in your account.
Policy Modifications:
- Weblinkra.com reserves the right to modify or update this refund policy. Any changes will be effective immediately upon posting on our website. We encourage clients to review our policy regularly to stay informed.
Detailed FAQs:
Q: How do I report a Tier 1 link issue?
A: Should you encounter any issues with Tier 1 links, report them within the 15-day period by contacting our support team with the details of the link in question.
Q: What if I miss the 15-day window for reporting a dropped Tier 1 link?
A: We encourage timely reporting to ensure efficient resolution. Late reports will be addressed, but they may not be eligible for the refill guarantee.
Q: What information is required when requesting a refund?
A: Please provide your full name, order number, and a clear and detailed reason for the refund request.
Q: Are partial refunds available if only a portion of the service is unsatisfactory?
A: Yes, we assess each situation individually and may offer partial refunds corresponding to the specific services that did not meet expectations.
Q: Can I request a refund for dissatisfaction with SEO results?
A: Our refund policy pertains to service fulfillment and quality of link placements. While we aim for your complete satisfaction with the SEO outcomes, specific performance metrics can vary and are influenced by multiple factors beyond our direct control.
Q: How will I know if the refund policy has changed?
A: All updates to our policy will be posted on our website. We encourage you to review the policy periodically for the latest information.